Your accessories will arrive within 5-15 business days. You will receive your tracking number within 2-3 business days of your purchase. To request your tracking number directly please visit us here.
Is a Warranty Included?
Warranties are available ranging from 3 months to 5 years depending on the product part. For more information visit our Warranty Policy.
Do you accept returns?
Yes, returns are accepted within 7 days of delivery. If you aren't fully satisfied send your Rider back for a full refund. Shipping charges may apply upon return.
How do I assemble the bike?
Click here for an assembly instructional video.
What is the price match guarantee?
If you find a lower price from another online store for the same item(s), we will gladly match that price upon purchase. Our 100% Price Guarantee has some limitations: Please check out Price Match Guarantee for more information.
Are there certain restrictions for electric bicycles?
Electric bikes are regulated by states throughout the America. Some states require e-bikes to be registered or regulated. The use of electric bikes are often dependent on the class of the bike. For more information on the General Electric Bike Laws & Regulations by State click here.
We offer the absolute lowest prices on the highest quality electric bicycles. Find a lower price elsewhere? We will gladly match it!
Enjoy free shipping throughout the Lower 48 in the United States.
If you aren't in love with your Rider after 7 days simply return it for a full refund.
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