Track Your Order

It is our ultimate goal to ensure that your bike is delivered on time and in tact. 

You will receive a confirmation email after your order is successfully placed. Your item(s) will be shipped within 3 business days of payment. You will receive an email with your tracking number once your order is dispatched. To request your shipping status directly please contact us here or reach out to our team at:

We look forward to hearing all about your Rider journey!

Our Shipping Partners

The Rider Difference

Price Match Guarantee

We offer the absolute lowest prices on the highest quality electric bicycles. Find a lower price elsewhere? We will gladly match it!

Free Shipping

Enjoy free shipping throughout the Lower 48 in the United States.

Two Guarantee

If you aren't in love with your Rider after 14 days simply return it for a full refund.