Your Rider will arrive within 5-15 business days. You will receive your tracking number within 2-3 business days of your purchase. To request your tracking number directly please visit us here.
Is a Warranty Included?
Warranties are available ranging from 3 months to 5 years depending on the product part. For more information visit our Warranty Policy.
Do you accept returns?
Yes, returns are accepted within 15 days of delivery. If you aren't fully satisfied send your Rider back for a full refund. Shipping charges may apply upon return.
What is the price match guarantee?
If you find a lower price from another online store for the same item(s), we will gladly match that price upon purchase. Our 100% Price Guarantee has some limitations: Please check out Price Match Guarantee for more information.
Are there certain restrictions for electric bicycles?
Electric bikes are regulated by states throughout the America. Some states require e-bikes to be registered or regulated. The use of electric bikes are often dependent on the class of the bike. For more information on the General Electric Bike Laws & Regulations by State click here.