Your Rider will arrive within 5-15 business days. You will receive your tracking number within 2-3 business days of your purchase. To request your tracking number directly please visit us here.
Do you accept returns?
Yes, returns are accepted within 14 days of delivery. If you aren't fully satisfied send your Rider back for a full refund. Shipping charges may apply upon return.
Are there certain road restrictions for electric bicycles?
There are no requirements for a license, insurance, or registration for any of our Riders. All ages are free to ride. We do highly recommend direct supervision for anyone riding under the age of 18.
What is the price match guarantee?
If you find a lower price from another online store for the same item(s), we will gladly match that price upon purchase. Our 100% Price Guarantee has some limitations: Please check out Price Match Guarantee for more information.
We offer the absolute lowest prices on the highest quality electric bicycles. Find a lower price elsewhere? We will gladly match it!
Enjoy free shipping throughout the Lower 48 in the United States.
If you aren't in love with your Rider after 14 days simply return it for a full refund.